New Parents

Welcome to the Jean Kettell Dance Family! Here you'll find everything you need to know as a new parent for your dancer. 

Got questions? Email us and we'll be happy to help!

Where Should I Park?

We offer several parking options: there is a small parking lot behind the building where the main entrance is located. Additional parking can be found on both sides of the dance studio in Phillips back parking lot and the Dizzy Pleasure Club parking lot. There is also street parking available on Holibird Avenue along with the neighboring streets. We ask that our parents be respectful when parking in these common areas and please avoid parking/blocking someone's driveway.

Where Do I Enter the Building?

The building entrance is around back along with a small parking lot. Please do not use the door that is located on Holibird Avenue as this is an Emergency Exit only.

What is Dance Studio Pro (DSP)?

Dance Studio Pro, or DSP as you'll hear it commonly refered to, is the online class and event management system that we use. This is where you can view your dancer's class schedule, profile, pay tuition or other extra events as offered through the year, and much more.

How Does Tuition & Billing Work?

How is tuition calculated? Tuition is calculated by the length of the class. We do offer discounts for multiple classes taken.

When is tuition billed and due? Tuition is added to student accounts on the 20th of each month to be paid on the first of the next month. For example, the tuition installment that is due on October 1st, get billed to the account on September 20th.

Do you charge a late fee? At this time, we do not charge a late fee. We do ask that you reach out to us if you know that your payment will be late so that we can make arrangements with you and note your account.

How can I pay tuition? The preferred and most convenient way to pay your tuition is through your parent portal. You can use an online check with no fee, or a credit card with an added fee to cover our processing fees. We also recommend setting your account up for autopay. Tuition can also be paid by using our locked drop box in our lobby. Please note that these payments take longer to process and you may not see them immediately on your account. You will be emailed a receipt once it has been processed.

I chose autopay. When can I expect my account to be drafted? Accounts on autopay are run on the first of each month, September thru June.

Why is tuition broken into monthly installments? Why is there a payment due on June 1st when we are only dancing for part of the month? For our regular season that includes a holiday show (for Butterfly level and above) as well as a spring recital for all students, as well as classes from the beginning of September until the recital ends, we bill for a season price. There may be some months that 4 lessons, others may have 3 or 5. As a convenience for our families, the seasonal tuition is broken into 10 equal installments, however, depending on the class level (Caterpillar, Butterfly, and Ladybugs), you may only have 9 payments. If you prefer not to make a payment for June, we can adjust your tuition to a nine pay plan instead. We can actually accommodate any pay plan that you like with a maximum of 10 installments.

What does my tuition cover? The season tuition covers our expenses for our facility, music rights, insurance and instructor salaries. It does not cover costumes, venue fees, or other performance related costs.

Have a question not addressed here - please contact Miss Chrystal directly!